Not enough balance in your account? Here you are!

We offer the Overdraft Privilege service.

If your account qualifies for OD, we will consider, without obligation on our part, authorizing withdrawal for which your account has insufficient or unavailable funds, this document explains how the Overdraft account operates.

n overdraft occurs when you do not have enough money in your account to cover a transaction. Although there are many reasons why your account might become overdrawn, most overdrafts result from the following:

You write a check, initiate a funds transfer in an amount that exceeds the amount of funds available in your account;

You deposit a check or other item into your account and the item is returned unpaid, which causes a negative balance in your account once your balance is reduced by the amount of the returned check;

You have inadequate funds in your account when we assess a fee or maintenance fee; or

You initiate a transaction before funds deposited into your account are “available” or “finally paid” according to our Funds Availability Policy. For example, if you deposit a check into your account, the proceeds of that check may not be available to you for up to two days after you deposit the check. If you do not have sufficient funds in your account—independent of the check—to cover the transaction, you will incur an overdraft.

The ODP Service applies to a variety of transactions, including checks and other transactions made using your checking account number, automatic bill payments, ATM transactions and everyday debit card transactions; however, we will not include ATM and everyday debit card transactions within our ODP Service without first receiving your affirmative consent to do so. Absent your affirmative consent, ATM and everyday debit card transactions generally will not be paid under ODP.

Participation in ODP is not mandatory. You may opt-out of the service any time by notifying one of our Customer Service Representatives. Furthermore, you may revoke your affirmative consent to have ATM and everyday debit card transactions considered for payment under ODP without removing other items from the service. Simply inform us of your preference.

As noted above, we retain full discretion to decline or to pay any item under the ODP Service. This means we can refuse to pay any overdraft for any reason. Even if we decide to pay an overdraft item, absent an agreement to the contrary, such payment does not create any duty to pay future overdrafts. If we do not authorize and pay an overdraft, your transaction will be declined and we may assess NSF (Returned) charges on your account in accordance with your account agreement and the fee schedule in effect at the time of the overdraft.

For each overdraft we pay, we will charge the standard per item overdraft charge, Overdraft (Paid), set forth in our fee schedule (currently 2% of the ODP amount). However, we have no obligation to notify you before we pay or return any item. The amounts of any overdrafts, including our Charges, are due and payable immediately or on demand.

ODP is a discretionary service and is generally limited to a GHS 3,000 overdraft (negative) balance for eligible personal checking accounts; or a GHS 15,000 overdraft (negative) balance for eligible business checking accounts. Further, ODP is usually extended only to accounts in good standing. An account in good standing exhibits, but is not limited to, the following characteristics:

  • The account has been open for at least thirty (30) days;
  • The account demonstrates consistent deposit activity;
  • The account owner is current on all loan obligations with us; and
  • The account is not subject to any legal or administrative order or levy, such as bankruptcy or any lien.

We offer another overdraft protection service in addition to ODP. We offer overdraft protection linked to another account of yours with us, such as a savings account. If you apply and are approved for this optional service, you may save money on the total fees you pay us for overdraft protection services.

Overdrafts should not be used to pay ordinary or routine expenses and you should not rely on overdrafts as a means to cover these expenses. If at any time you feel you need help with your financial obligations, please contact any of our branches Service Representatives